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BBB Business Review

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BBB Accredited Business since

Solvit Home Services

Phone: (860) 747-2000 Fax: (860) 747-2734 View Additional Phone Numbers 65 Farmington Valley Dr, Plainville, CT 06062 http://www.solvitnow.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This firm offers residential repairs, remodel, replacement or installation of HVAC, plumbing, drains and sewage pumps, well pumps and tanks, water treatment, electrical, duct cleaning, radon testing and mitigation services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Solvit Home Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Solvit Home Services include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 11 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 2
Problems with Product/Service 6
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Solvit Home Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 30, 2000 Business started: 01/01/2000 Business started locally: 01/01/2000 Business incorporated: 12/07/1999 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Corporation

Business Management
Mr. Scott Bilodeau, President Mr. Victor Cowles, It Manager Mr. Tom Hoisl, CFO
Contact Information
Principal: Mr. Scott Bilodeau, President
Business Category

Heating & Air Conditioning Water Heaters - Dealers Water Soft & Conditioning Equipment Service & Supplies Duct Cleaning Heating Equipment & Systems Cleaning & Repair Pumps - Service & Repair Radon Testing & Service Air Purifying & Cleaning Systems & Equipment Air Conditioning Contractors & Systems Electricians Heat Pumps Heating Contractors Mechanical Contractors Plumbers Plumbing Drains & Sewer Cleaning Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Air Movers Service Air Systems D.M.S. Dipippo Plumbing and Heating Diversified Mechanical Services First Class Plumbing Fletcher's Plumbing and Heating Harwinton Plumbing Services Mighty Rooter Quality Water Systems Rolin Rooter Solvit, Inc. Solvitnow Total Home Services Triple J Mechanical Weather Trend Yankee Electric
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.