BBB Business Review
This Business is not BBB accredited
Phone: (203) 469-7763 Fax: (203) 467-6454 836 Foxon Rd, East Haven, CT 06513
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Planet Fitness, a judgement-free gym facility for EVERYONE!! :) We offer tanning, state of the art equipment, lots of cardio, friendly staff, clean and updated facilities, massage chairs, and free fitness training classes. All types of membership options that are extremely affordable!
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Planet Fitness of East Haven include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Mike Katz Sr., Owner Mr. Mike Katz Jr., Owner Mr. Gerald J. Mastrangelo, Manager