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BBB Business Review

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Greenwich Handyman, Inc. offers handyman services, including carpentry, drywall, deck repair, electrical, HVAC, plumbing and general home improvements.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Greenwich Handyman, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Greenwich Handyman, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Greenwich Handyman, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 02, 2011 Business started: 01/01/2008 Business started locally: 01/01/2008 Business incorporated 11/12/2008 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
Phone Number: (860) 713-6300

Type of Entity


Business Management
Mr. Scott Cassano, Office Manager Mr. Christopher Kendall, Owner Mr. Larry Kendall, Co-Owner
Contact Information
Principal: Mr. Scott Cassano, Office Manager
Business Category

Handyman Services Hardwood Floor Contractors Property Maintenance Furniture Assembly Services Generators - Maintenance Water Leak Detection Porch Shades Railings Stair Builders Wine Cellars Woodworking Awnings & Canopies Cabinet Refacing Closet Systems & Accessories Countertops Door & Gate Operating Devices Doors - Installation Fence Staining Gates Cabinet Hardware Mirrors Shower Doors & Enclosures Shutters Blinds Landscape Lighting Air Conditioning Repair Air Conditioning Systems - Cleaning Glass - Repair Home Inspection Service Labor Contractors Lighting Fixtures - Repair & Maintenance Locks & Locksmiths Project Management Telephone Equipment & Systems Service & Repair Ventilating Systems - Cleaning Pressure Washing Window Cleaning Windows - Repairing Screen Repair Junk Removal Lights Bulbs & Tubes Moldings Grout Resurfacing & Repair Marble & Granite Installation, Stonework Fabrication Deck Cleaning and Waterproofing Garage Door Repair Childproofing Services Landscape Contractors Landscape Designers Air Conditioning Contractors & Systems Carpenters Caulking Contractors Basement - Finishing Electricians – Residential Demolition Contractors Drywall Contractors Electricians Excavating Contractors Floor Coverings & Installation Floor Coatings - Epoxy/Polyurethane Foundation Contractors Gutter Cleaning Home Improvements Contractor - Insulation Iron Work Mason Contractors Painters - Commercial or Residential Patio & Deck Builders Deck - Repair Sealing - Pavement Plastering Contractors Plumbers Plumbing Drains & Sewer Cleaning Contractors - Framing Siding Contractors Ventilating Contractors Wheel Chair Lifts & Ramps Basement - Remodeling Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Cabinet Refinishers Residential Remodelers (NAICS: 236118)

Method(s) of Payment

Visa, Mastercard, Discover, American Express, Cash, Check, Online Check


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.