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BBB Business Review

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BBB Accredited Business since

The Whalley Glass Company

Phone: (203) 787-5961 Fax: (203) 772-4616 View Additional Phone Numbers 214 Whalley Ave, New Haven, CT 06511

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers sales and installation of a variety of automotive, commercial, and residential glass services. They fabricate large commercial storefronts, replace glass on your automobile and perform smaller repairs, such as rescreening storm frames. They offer 24 hour emergency service for commercial customers.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Whalley Glass Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Whalley Glass Company include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Whalley Glass Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 12, 1998 Business started: 01/01/1945 Business started locally: 01/01/1945 Business incorporated 06/23/1970 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
Phone Number: (860) 713-6300

Type of Entity


Business Management
Mr. Allan Corso, General Manager Ms. Corrine Cacopardo, Owner Mr. Eric R. Dill, Supervisor
Contact Information
Customer Contact: Ms. Corrine Cacopardo, Owner
Principal: Mr. Allan Corso, General Manager
Business Category

Glass - Plate and Window Glass - Repair Auto Repair - Windshield, Glass Shops Glaziers Shower Doors & Enclosures Automotive Glass Replacement Shops (NAICS: 811122)

Alternate Business Names
Whalley Glass Co., Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.