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BBB Accredited Business since

Generators on Demand, LLC

Phone: (888) 686-1838 Fax: (860) 434-2614 View Additional Phone Numbers 61-1 Buttonball Rd, Old Lyme, CT 06371 http://www.generatorsondemand.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Generators on Demand, LLC offers the sales, service, rental, and leasing of generators and electrical power systems for residential and commercial use.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Generators on Demand, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Generators on Demand, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Generators on Demand, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 14, 2013 Business started: 11/25/2011 Business started locally: 11/25/2011 Business incorporated 11/25/2011 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Transportation, State of CT Dept. of
2800 Berlin Tpke, Newington CT 06111
www.ct.gov/dot/site/default.asp
Phone Number: (860) 594-2820
steve.korta@po.state.ct.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Ronald Swaney, President Ms. Karen Ward, Administrative Assistant
Contact Information
Principal: Mr. Ronald Swaney, President
Business Category

Generators Generators - Maintenance Electrical Power Systems Maintenance Electrical Power Systems (Residential & Commercial) - Backup Systems Generators - Electric Motor and Generator Manufacturing (NAICS: 335312)

Products & Services

Generators on Demand, LLC sells the following brand(s): Briggs and Stratton, Cummins, GE, Generac, Kohler

Generators on Demand, LLC offers the following product(s): Commercial/Industrial generators, Generator accessories, Portable generators, Stand-by generators

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
Method(s) of Payment
Cash, Check, Credit Card
Service Area
Connecticut
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.