This business is not BBB accredited.Additional Locations
Phone: (203) 353-3349 Fax: (203) 353-8483 View Additional Phone Numbers 700 Canal St 4th Fl, Stamford, CT 06902
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Lovesac was founded in 1995 when teenager Shawny D. Nelson set out to build the world’s largest beanbag but ended up filling it with shredded foam instead. Lovesac has evolved into an international retailer of alternative furniture, making washable, changeable, comfortable and durable furniture for TV rooms. You can learn more about Lovesac at www.Lovesac.com.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for LoveSac Alternative Furniture Co. include:
- Failure to respond to 3 complaint(s) filed against business
Factors that raised the rating for LoveSac Alternative Furniture Co. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||8|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Michael Cano, Customer Service Specialist Mr. Ryan Johnson, CFO Mr. Shawn Nelson, Chairman Mr. Brian Witherow, Customer Loyalty Manager
Furniture - Retail Advertising - Direct Mail