BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

HPC Foodservice

Additional Locations

Phone: (800) 883-9800 Fax: (800) 282-5898 View Additional Phone Numbers 625 Nutmeg Rd N, South Windsor, CT 06074

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for HPC Foodservice include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on HPC Foodservice
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 29, 2002 Business started: 01/01/1908 Business started locally: 01/01/1908 Business incorporated 04/29/1971 in CT
Type of Entity


Business Management
Mr. Barry Pearson, President Mr. Jim Charbonneau, Executive V.P. & GM Mr. Brian Layton, Service Manager Mr. Richard Lotstein, COO
Contact Information
Principal: Mr. Barry Pearson, President
Business Category

Food ServiceManagement Food Products Appliances - Major - Service & Repair

Alternate Business Names
Hartford Provision Company Proline Service
Additional Information

BBB has been informed by The Hartford Provision Company, doing business as HPC Foodservice, that it has been victimized by a lottery scam utilizing its name and bank. 

Phony checks bearing the HPC Foodservice name have been mailed country wide by the scam operators under the guise that individuals have won the United Kingdom Lottery.  Individuals are being sent checks and letters entitled “Prize Award Notification”.  They are then instructed to deposit the enclosed HPC Foodservice check and to wire back a “tax” fee through Western Union.  

 Recipients of the fraudulent checks should file complaints, including the phony checks, letters and envelopes, with the Federal Trade Commission at”  


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.