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From You Flowers, LLC specializes in online retail of flowers, plants and gift baskets.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that From You Flowers, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for From You Flowers, LLC include:

  • 628 complaint(s) filed against business

Factors that raised the rating for From You Flowers, LLC include:

  • Length of time business has been operating
  • Response to 628 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

628 complaints closed with BBB in last 3 years | 308 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 85
Billing/Collection Issues 10
Delivery Issues 295
Guarantee/Warranty Issues 24
Problems with Product/Service 214
Total Closed Complaints 628

Customer Reviews Summary Read customer reviews

115 Customer Reviews on From You Flowers, LLC
Customer Experience Total Customer Reviews
Positive Experience 10
Neutral Experience 2
Negative Experience 103
Total Customer Reviews 115

Additional Information

BBB file opened: March 09, 2004 Business started: 11/01/2002 in CT Business started locally: 11/01/2002 Business incorporated 02/22/2011 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. James Amendola, Operations Manager Mr. Michael Chapin, COO Ms. Megan Falck Mr. Charlie Lemieux, VP Corporate Services
Contact Information
Principal: Mr. James Amendola, Operations Manager
Related Businesses
Business Category

Florists - Retail Florist - Funeral Bouquets & Wreaths Gift Baskets & Parcels Plants - Retail Internet Services Internet Shopping Florists (NAICS: 453110)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.