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BBB Business Review

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BBB Accredited Business since

Olympic Flooring, LLC

Phone: (860) 395-1226 Fax: (860) 395-0229 323 Boston Post Rd Ste 1, Old Saybrook, CT 06475

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Olympic Flooring, LLC offers the sales and installation of carpet, ceramic tile, hardwood floors, laminate flooring, vinyl and more.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Olympic Flooring, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Olympic Flooring, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Olympic Flooring, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 12, 2007 Business started: 06/01/2007 in CT Business started locally: 06/01/2007 Business incorporated 05/18/2007 in CT
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Souwany Ladara, Owner Mr. Stephen Edwards
Contact Information
Customer Contact: Mr. Stephen Edwards
Principal: Ms. Souwany Ladara, Owner
Business Category

Floor Materials - Retail Resilient & Vinyl Flooring Floors - Hardwood Floors - Laminate Tile - Ceramic - Contractors & Dealers Cork & Cork Products Bamboo & Bamboo Products Carpet & Rug Dealers - New Other Building Material Dealers (NAICS: 444190)

Products & Services

Olympic Flooring, LLC sells the following brand(s): Armstrong, Mohawk, Beaulieu, Teragren, Wycander, Stanton Naturals, Godfrey Hirst, Sumerset, Khares, American Olean, Daltile, Anatolia, Florida Tile, Florim, Marazzi, IVC USA, Flexitec, Maine Traditions, Triluim Bamboo

Olympic Flooring, LLC offers the following product(s): Hardwood, Engineered Hardwood, Laminate, Carpet, Tile, Natural Stone Tile, Glass Tile, Sheet Vinyl, Luxuary Vinyl Planks, Bamboo, Cork and more...

Hours of Operation
M: 9:00 AM - 5:00 AM
T: 9:00 AM - 5:00 AM
W: 9:00 AM - 5:00 AM
Th: 9:00 AM - 5:00 AM
F: 9:00 AM - 5:00 AM
S: 10:00 AM - 1:00 AM
Su: Closed
Method(s) of Payment
Cash, Visa, Master, Discover and American Express
Refund and Exchange Policy
All orders are final.
Products & Services

Olympic Flooring, LLC is an independently owned and operated business offering a full range of flooring products, sales, installation and service.

Industry Tips
Home Remodeling Contractors

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.