BBB Business Review

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This business is not BBB accredited.

Elite Flooring, LLC

Additional Locations

Phone: (860) 727-0717 Fax: (860) 727-0671 304 Murphy Rd, Hartford, CT 06114 View Additional Email Addresses http://www.eliteflooringonline.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Elite Flooring Specialists offer installation, repair and maintenance of flooring for residential and commercial clients. The business services include but are not limited to carpet & rug installation, laminate, tile, natural stone and hardwood flooring installation, repair and refinishing. 


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Elite Flooring, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Elite Flooring, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 04, 2007 Business started: 02/01/2006 Business incorporated 03/12/2009 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
http://www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Nicholas Lentocha, Owner Mr. Edward M. Wilcox, Member Ms. Katie Greshain, Manager
Contact Information
Principal: Mr. Nicholas Lentocha, Owner
Principal: Mr. Edward M. Wilcox, Member
Business Category

Floor Materials - Retail Resilient & Vinyl Flooring Floors - Hardwood Stone - Natural Tile Sales Floors - Laminate Tile - Ceramic - Contractors & Dealers Hardwood Floor Contractors Carpet & Rug Dealers - New Flooring Contractors (NAICS: 238330)

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 6:00 PM
F: 9:00 AM - 5:00 PM
S: 9:00 AM - 2:00 PM
Sat. 9am -2pm Summer Only
Method(s) of Payment
Cash, Check, Visa, Mastercard, American Express, Discover, Financing through GE Capital
Refund and Exchange Policy
No allowance will be made for flooring returned unless it is evident that Company was in error in filling the order or supplied non-conforming or defective products. No materials may be returned without a Returned Material Authorization RMA issued by the company. All requests must be made within 75 days of shipment. Even with proper authorization, our Customer Service Department must approve the date of the return. Returns, when accepted will be charged a minimum of 30% handling charge and be limited to current product lines, full and unopened boxes, and must be in a resalable condition. There are no returns allowed on any special order products.
Alternate Business Names
E F S
Industry Tips
Home Remodeling Contractors
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.