Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Connecticut Gas & Electric

Phone: (866) 568-0289   View Additional Email Addresses http://www.usgande.com


Click for BBB Rating on Connecticut Gas & Electric

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

CT Gas and Electric is a supplier of gas and electric energy to commercial, industrial and residential customers.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Connecticut Gas & Electric meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Connecticut Gas & Electric. BBB of Southeast Florida & the Caribbean has the full report as that BBB handles all complaints for Connecticut Gas & Electric.


Additional Information

BBB file opened: March 06, 2013 Business started: 11/04/1999 Business started locally: 11/04/1999 Business incorporated 11/18/2010 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Environmental Protection, Dept. of
79 Elm Street, Hartford CT 06106
www.ct.gov/dep/site/default.asp
Phone Number: (860) 424-3000
dep.webmaster@po.state.ct.us

Type of Entity

Corporation

Business Management
Mr. Douglas Marcille, CEO/President Ms. Angela Bethge, Marketing Director Ms. Juanita Johnson, Marketing Manager Ms. Michelle Mann, Compliance Paralegal Mr. Kevin McMinn, Chief Operating Officer
Contact Information
Customer Contact: Ms. Michelle Mann, Compliance Paralegal
Principal: Mr. Douglas Marcille, CEO/President
Business Category

Energy Service Companies Electric Power Distribution (NAICS: 221122)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.