BBB Business Review

BBB Accredited Business since

Verde Energy USA Inc.

Phone: (203) 663-5700 Fax: (203) 516-2193 View Additional Phone Numbers 101 Merritt 7 Second Floor, Norwalk, CT 06851 View Additional Web Addresses

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Verde Energy USA, Inc. offers residential and business consumers savings on their electric supply rates. Verde provides renewable energy offers and energy savings tools and related product discounts.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Verde Energy USA Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Verde Energy USA Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 163 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

163 complaints closed with BBB in last 3 years | 118 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 43
Billing/Collection Issues 85
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 33
Total Closed Complaints 163

Customer Reviews Summary Read customer reviews

11 Customer Reviews on Verde Energy USA Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 10
Total Customer Reviews 11

Additional Information

BBB file opened: November 12, 2009 Business started: 05/12/2009 Business started locally: 05/12/2009 Business incorporated: 05/26/2009 in DE
Type of Entity


Business Management
Mr. Anthony Menchaca, CMO Mr. Thomas Fitzgerald, CEO Mr. Lance Lundberg, Chairman
Contact Information
Principal: Mr. Anthony Menchaca, CMO
Business Category

Energy Conservation Products & Services Energy Management & Conservation Consultant Electric Companies Environmental Consulting Services (NAICS: 541620)

Refund and Exchange Policy
No cost to select Verde. No contract to sign and no termination fee of any type.
Products & Services

Verde Energy USA is an independent electric supply company which offers savings on monthly electric bills to over 350,000 active customers. Verde supports customers in CT, IL, MA, NJ, NY, OH and PA.


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Types of Complaints Handled by BBB

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