BBB Business Review
BBB Accredited Business since
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Swiss Laundry of Rockville, Inc. dba Swiss Cleaners and Swiss Uniform Services offers dry cleaning, uniform rental and logo apparel.
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A BBB Accredited Business since
BBB has determined that Swiss Cleaners meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Swiss Cleaners include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Type of Entity
Business ManagementMr. Bruce Kloter, President Mr. Matthew Collins, Manager Mr. Dave Coolsby, Manager Mr. Keven Grasso, Uniform Services Director of Customer Service Ms. Kathy Kerr, Manager Mr. Eric Kloter, President Miss. Trudi Kozak, Corp. Secretary Ms. Wendy LaPlante, Manager Ms. Daisy Rivera Logan, Manager Ms. Maria Lotas, Manager Mr. Kenneth Luginbahl, Treasurer Ms. Eileen Martin, Retail Division Manager Ms. Sue Schutz, Manager Ms. Darlene Wood, Manager
Dry Cleaners Uniform Supply Service Uniforms Drycleaning and Laundry Services (except Coin-Operated) (NAICS: 812320)