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BBB Business Review

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Description

Bed Bug Finders, LLC offers specialized bed bug inspection using third party DNA testing, certified bed bug detection dogs and inspectors.    When bed bugs are found and verified they offer, as an option a safe and state of the art  heat treatment technology to remediate the bugs with no use of chemicals. They cover all of Connecticut and most of New England and New York.   If you have bites and don't know if it is bed bugs or anything else, our DNA testing service and our expertise takes out the guess work, provides you with answers and gives you and your family a piece of mind. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bed Bug Finders LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Bed Bug Finders LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Bed Bug Finders LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 05, 2011 Business started: 06/20/2008 Business started locally: 06/20/2008 Business incorporated 06/20/2008 in CT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Michael Morin, Member Mr. Don P. Frey, Member
Contact Information
Principal: Mr. Michael Morin, Member
Business Category

DNA Testing Bed Bug Removal Thermal Remediation Bed Bug Inspection Service Testing Laboratories (NAICS: 541380)

Method(s) of Payment
Personal and Business Checks, Cash and all major credit cards.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.