Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Salerno Remodeling, L.L.C.

Phone: (860) 274-6816 Fax: (860) 945-9512 40 Depot St, Watertown, CT 06795 http://salernoremodeling.com/


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Salerno Remodeling, L.L.C. offers interior and exterior home improvements, including kitchen, bath, and basement remodeling, as well as roofing and siding.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Salerno Remodeling, L.L.C. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Salerno Remodeling, L.L.C. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Salerno Remodeling, L.L.C.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 27, 2012 Business started: 01/01/1995 in CT Business started locally: 01/01/1995 Business incorporated 06/01/2004 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
http://www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Maria Perugini, CEO Mr. Mike Perugini, President
Contact Information
Principal: Ms. Maria Perugini, CEO
Business Category

Contractor - Remodel & Repair Doors - Repair Contractors - Gutters Home Improvements Home Improvements - Additions Painting Contractors Painters - Commercial or Residential Patio & Deck Builders Deck - Repair Deck Builder Patio, Porch & Deck Enclosures Roof Decks Roofing Contractors Siding Contractors Waterproofing Contractors Basement Waterproofing Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Bathroom Remodeling - Walk-In Tubs Remodeling Services Windows - Installation & Service Lead Abatement Doors Doors - Patio Doors - Installation Doors - French Doors - Vinyl Doors - Industrial Doors - Commercial Doors - Rolling Windows & Doors - Installation & Service Windows Windows - Wells & Covers Windows - Wood Windows - Vinyl Windows - Egress Energy Conservation Products & Services Baths Energy Management & Conservation Consultant Fire & Water Damage Restoration Mold & Mildew Remediation Windows - Repairing Contractor - General Green Builder Deck Cleaning and Waterproofing Deck Cleaning & Sealing Disability Remodeling Kitchen & Bath - Design & Remodeling Kitchen Remodeling Kitchen & Bath Design Carpenters Contractors - General Basement - Contractors Basement - Finishing Residential Remodelers (NAICS: 236118)

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
Service Area
Connecticut
Products & Services

We are a full service general contractor. we provide energy solutions, as well as consulting. Some of our services include: New home construction, additions, roofing ,siding, insurance estimates, concrete work , concrete polishing.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.