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BBB Business Review

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BBB Accredited Business since

PGS Concrete Designs, LLC

Phone: (860) 870-7200 Fax: (860) 926-9050 42 Gulf Rd, Stafford Spgs, CT 06076

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PGS Concrete Designs, LLC offers decorative concrete installation, as well as a full range of functional and decorative concrete services that include stamping, staining, cleaning and repairs for residential and commercial clients.

PGS Concrete Designs is a family-run business with over 30 years of experience, and is a reputable leader in decorative concrete installation. We offer extensive concrete experience ranging from residential projects to large commercial installations.  We take pride in our work; your satisfaction is our top priority.  

BBB Accreditation

A BBB Accredited Business since

BBB has determined that PGS Concrete Designs, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for PGS Concrete Designs, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on PGS Concrete Designs, LLC
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: June 25, 2004 Business started: 01/01/1997 in CT Business started locally: 01/01/1997 Business incorporated 02/25/2000 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
Phone Number: (860) 713-6300

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Patric A. Jamo, Owner/Member/Engineer Ms. Kathie Jamo, Office Manager
Contact Information
Customer Contact: Ms. Kathie Jamo, Office Manager
Principal: Mr. Patric A. Jamo, Owner/Member/Engineer
Business Category

Concrete - Stamped & Decorative Pressure Washing Contractor - Decorative & Specialty Concrete Concrete Removal Concrete Contractors Concrete - Custom Concrete - Restoration, Sealing & Cleaning Contractors - General Floors - Garage Home Improvements Walkway Design Patio Design Poured Concrete Foundation and Structure Contractors (NAICS: 238110)

Products & Services

PGS Concrete Designs, LLC sells the following brand(s): Scofield products, Stampcrete products

Method(s) of Payment
Cash, Check and Money Order
Service Area
PGS Concrete Designs, LLC provides their services in HARTFORD County CT, MIDDLESEX County CT, NEW HAVEN County CT, NEW LONDON County CT, TOLLAND County CT. Connecticut

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.