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BBB Business Review

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BBB Accredited Business since

Headset Adapter Company LLC

Phone: (206) 666-4001 Fax: (206) 666-4001 PO Box 407, Branford, CT 06405 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Headset Adapter Company LLC manufactures, sales and supports the headset adapters for a Cisco, 3Com, Avaya and Nortel Business Phones.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Headset Adapter Company LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Headset Adapter Company LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Headset Adapter Company LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 11, 2010 Business started: 05/01/2004 in CT Business started locally: 05/01/2004 Business incorporated 01/07/2010 in CT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Michael Shavrov, Owner Ms. Svetlana Shavrov, CFO
Contact Information
Principal: Mr. Michael Shavrov, Owner
Business Category

Computers - Supplies & Parts Electronic Equipment & Supplies - Dealers Telephone Equipment & Systems Supplies & Parts Computers - Wholesale & Manufacturers Office Furniture & Equipment Office Supplies Cell Phone & Tablet Equipment, Supplies & Repair Electronics Stores (NAICS: 443142)

Products & Services

Headset Adapter Company LLC sells the following brand(s): Headset Adapter , Mairdi USA

Headset Adapter Company LLC offers the following product(s): iPhone Headset Adapter for Cisco IP Phone, PC Headset Adapter for Avaya Phone, PC Headset Adapter for Cisco IP Phone, PC Headset Adapter for Nortel Phone, PC Headset Adapter for Polycom Phone

Method(s) of Payment
All major credit cards through PayPal or 2Checkout
Refund and Exchange Policy
We offer 30 days full refund.
Alternate Business Names
Mairdi USA

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.