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BBB Business Review

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BBB Accredited Business since

Continental Imaging & Technology, LLC

Phone: (860) 953-8649 Fax: (860) 953-5635 View Additional Phone Numbers 460 Hartford Ave, Newington, CT 06111 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Continental Imaging + Technology (CIT) is a systems integration and professional business consulting firm specializing in solving enterprise content management (ECM) and process automation challenges across  multiple industry verticals.

For over 25 years, CIT has consistently expanded on our success by providing simple, reliable and affordable ECM solutions that can deploy as standalone systems but also integrate with other critical line-of-business applications.  The Laserfiche comprehensive, best-of-class ECM solutions are deployed in over 34,000 locations worldwide.

Through industry experience, technological expertise and service excellence - CIT delivers business value by lowering operational costs and improving productivity. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Continental Imaging & Technology, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Continental Imaging & Technology, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Continental Imaging & Technology, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 24, 1998 Business started: 01/01/1984 Business started locally: 01/01/1984 Business incorporated 01/06/2006 in CT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Patrick McNickle Mr. Sean V. McNickle, Member
Contact Information
Principal: Mr. Patrick McNickle
Business Category

Computers - Service & Repair Computer Systems Design Services (NAICS: 541512)

Products & Services

Continental Imaging & Technology, LLC sells the following brand(s): Laserfiche

Alternate Business Names
Continental IT

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.