BBB Accredited Business since
Phone: (203) 693-4523 157 Church St, New Haven, CT 06510
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Our job at the Modern Observer Group is to help you succeed in your life, your career, and your business. To do this we combine individual coaching, skills training, and professional services to help you reach your business and career goals, create a more fulfilling life at work and home, and push you past what you thought you wanted to achieve the things you never thought you could.
How We Do It
It starts with personal coaching. To reach their peak performance professional athletes all have coaches. The same applies to you. Our coaches work with you to identify what is holding you back, give you a fresh perspective on your situation, work with you to formulate a strategy for success, and help you implement it. That last part is critical. We are not going to tell you that the universe will provide for you. We will help you take concrete steps to define and achieve your goals. This is not cheerleading or new age mantras. We will help you get things done.
It then goes to skills training. No one knows everything and we don’t expect you to. There are certain skills that you need to succeed. These include planning, task management, and communications. We will teach you what you need to know to get organized, manage what needs to be done, communicate effectively, present your ideas, and use social media and other tools to get your message across.
Finally, no one achieves their goals on their own. With the Modern Observer Group, you have a team behind you to help with the heavy lifting. Our business strategists, marketing experts, social media practitioners, economists, and project managers are all working for you. This gives our clients the ability to do more than they ever dreamed because you have a team of experts to roll up their sleeves and get the work done for you.
A BBB Accredited Business since
BBB has determined that The Modern Observer Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for The Modern Observer Group include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Eric Lopkin, Owner
Coaching - Business Consultant - Strategic Planning Coaching - Leadership Communication Consultants Management Consultants Marketing Consultants Coaching - Life Consultants - Social Media Advertising Agencies & Counselors Business Consultants Administrative Management and General Management Consulting Services (NAICS: 541611)
Method(s) of PaymentCash, Check, Visa, Mastercard, American Express, Discover, Paypal
157 Church St
New Haven, CT 06510 (203) 693-4523 Directions
What is a BBB Business Review?
We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
About BBB Business Review Content & Services:
Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.