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BBB Business Review

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BBB Accredited Business since

The Modern Observer Group

Phone: (203) 693-4523 157 Church St, New Haven, CT 06510

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Our job at the Modern Observer Group is to help you succeed in your life, your career, and your business. To do this we combine individual coaching, skills training, and professional services to help you reach your business and career goals, create a more fulfilling life at work and home, and push you past what you thought you wanted to achieve the things you never thought you could.

How We Do It

It starts with personal coaching. To reach their peak performance professional athletes all have coaches. The same applies to you. Our coaches work with you to identify what is holding you back, give you a fresh perspective on your situation, work with you to formulate a strategy for success, and help you implement it. That last part is critical. We are not going to tell you that the universe will provide for you. We will help you take concrete steps to define and achieve your goals. This is not cheerleading or new age mantras. We will help you get things done.
It then goes to skills training. No one knows everything and we don’t expect you to. There are certain skills that you need to succeed. These include planning, task management, and communications. We will teach you what you need to know to get organized, manage what needs to be done, communicate effectively, present your ideas, and use social media and other tools to get your message across.

Finally, no one achieves their goals on their own. With the Modern Observer Group, you have a team behind you to help with the heavy lifting. Our business strategists, marketing experts, social media practitioners, economists, and project managers are all working for you. This gives our clients the ability to do more than they ever dreamed because you have a team of experts to roll up their sleeves and get the work done for you.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Modern Observer Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Modern Observer Group
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 24, 2010 Business started: 02/01/2009
Type of Entity

Sole Proprietorship

Business Management
Mr. Eric Lopkin, Owner
Contact Information
Principal: Mr. Eric Lopkin, Owner
Business Category

Coaching - Business Consultant - Strategic Planning Coaching - Leadership Communication Consultants Management Consultants Marketing Consultants Coaching - Life Consultants - Social Media Advertising Agencies & Counselors Business Consultants Administrative Management and General Management Consulting Services (NAICS: 541611)

Method(s) of Payment
Cash, Check, Visa, Mastercard, American Express, Discover, Paypal

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.