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BBB Business Review

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BBB Accredited Business since

Closet & Storage Concepts

Phone: (203) 957-3304 Fax: (203) 957-3307 View Additional Phone Numbers 356 Ely Ave, Norwalk, CT 06854 http://www.closetandstorageconcepts.com/locations/Norwalk_Connecticut.html


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Description

Closet & Storage Concepts specializes in custom storage systems for residential clients. The business installs organizational closet systems for mudrooms, closets, pantries, laundry rooms, garages, home offices, entertainment centers, and more. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Closet & Storage Concepts meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Closet & Storage Concepts include:

  • Length of time business has been operating

Factors that raised the rating for Closet & Storage Concepts include:

  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Closet & Storage Concepts
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 25, 2013 Business started: 01/01/2013 in CT Business incorporated 05/09/2012 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection, Westchester County, NY
148 Martine Avenue, White Plains NY 10601

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Limited Liability Company (LLC) Principal Closet & Storage Concepts

Business Management
Ms. Karen Bradbury, Member/Owner
Contact Information
Principal: Ms. Karen Bradbury, Member/Owner
Business Category

Closet Systems & Accessories Organizing Services - Household & Business Garage Organizers Storage Units - Household & Commercial Laundry Equipment Laundry Supplies Office Equipment Wall Bed Sales Cabinet Organizers All Other Miscellaneous Store Retailers (except Tobacco Stores) (NAICS: 453998)

Alternate Business Names
Space Optimization Solutions, LLC
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.