BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Preferred Cleaning, LLC

Phone: (203) 800-5061 20 Wilson Ave, West Haven, CT 06516


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Preferred Cleaning, LLC offers residential and commercial cleaning services, including moving assistance.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Preferred Cleaning, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Preferred Cleaning, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 07, 2013 Business started: 02/01/2012 Business incorporated 02/01/2012 in CT
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Darcy Fray, Owner
Contact Information
Principal: Ms. Darcy Fray, Owner
Business Category

Cleaning Services Cleaning Services - Commercial Office Cleaning Services - Estate Moving Assistance - Packing, Unpacking, Organizing Mirrors - Cleaning Blinds - Cleaning Carpet & Rug Cleaners Floor Waxing, Polishing & Cleaning House Cleaning Motor Home - Carpet & Upholstery Cleaning Recreational Vehicles - Carpet & Upholstery Cleaning Window Cleaning Janitorial Services (NAICS: 561720)

Service Area
Connecticut
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.