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BBB Accredited Business since

Pal's Power Washing, LLC

Phone: (860) 919-8748 41 Riverside Ct, Southington, CT 06489 http://www.palspowerwashing.com



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Description

PALS Power Washing, LLC is a Veteran Owned business specializing Hot Water Washing for both Residential and Commercial Owners. We offer a Complete Deck Maintenance and Restoration to include Sealing and Waterproofing. We hand brush Gutters to remove the black stripes, clean white vinyl fences. For Commercial Properties we offer Gum Removal, Sidewalk Surface Cleaning, Brick Paver Sealing and Concrete Fuel Pad Cleaning.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Pal's Power Washing, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Pal's Power Washing, LLC include:

  • 4 complaint(s) filed against business

Factors that raised the rating for Pal's Power Washing, LLC include:

  • Length of time business has been operating
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Pal's Power Washing, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 18, 2010 Business started: 11/25/1998 in CT Business started locally: 11/25/1998 Business incorporated: 11/25/1998 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Kevin Palladino, Owner
Contact Information
Principal: Mr. Kevin Palladino, Owner
Business Category

Cleaning Services Snow Removal Service - Roof Deck Cleaning and Waterproofing Deck Cleaning & Sealing Carpenters Gutter Cleaning Home Improvements Deck - Repair Wood Preserving Woodworking Air Duct Cleaning Ventilating Systems - Cleaning Dryer Vent Cleaning Pressure Washing Pressure Washers Janitorial Services (NAICS: 561720)

Hours of Operation
M: 7:00 AM - 7:00 PM
T: 7:00 AM - 7:00 PM
W: 7:00 AM - 7:00 PM
Th: 7:00 AM - 7:00 PM
F: 7:00 AM - 7:00 PM
S: 7:00 AM - 1:00 PM
Sunday is by appointment only.
Method(s) of Payment
Cash, Check, Money Order, Credit Card (3% Surcharge)
Service Area
Hartford County
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.