BBB Business Review
This Business is not BBB accredited
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Connecticut Cane & Reed Co. offers basketry and chair seating supplies, as well as the retail sale of old fashioned candy, Amish pickled foods, and copes corn.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Connecticut Cane & Reed Co. include:
- 40 complaints filed against business
- Failure to respond to 30 complaints filed against business
- Length of time business has taken to resolve complaint(s)
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||40|
Additional Complaint Information
BBB has received a pattern of consumer complaints alleging non-receipt of ordered merchandise; that charges are place on customers' credit cards at time of purchase, rather than when items ship; and, that the company cannot be reached by phone or email to determine the status of orders. The company fails to respond to correspondence from BBB relating to these matters.
BBB encourages consumers to contact the Federal Trade Commission at 877-382-4357 or online at www.ftccomplaintassistant.gov to report the company's business practices.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementAlana Parkinson
Caning Supplies Porcelain Enamel Repair & Refinish Food Products Antiques - Dealers