Webloyalty.com, Inc.

Find out more about Webloyalty.com, Inc.:

BBB Accreditation BBB Rating Business Contact and Profile Products and Services Business Management Additional Locations and Phone Numbers Customer Complaint History

Government Actions Advertising Review Industry Tips BBB Copyright and Reporting Policy

BBB Accreditation

BBB Rating for Webloyalty.com, Inc.

Based on BBB files, Webloyalty.com, Inc. has a BBB Rating of C+ on a scale from A+ to F.

• 30 serious complaints filed against business.

Click here for an explanation of BBB Ratings

BBB has requested basic information from this company but has not received a response. As a result, BBB may not have current detailed information about the company's background.

BBB does not comment on civil suits. Consumers who have questions about the Webloyalty marketing settlement should refer to the settlement website www.webmarketingsettlement.com or call the court-appointed settlement administrator toll free at 1-888-571-1765.

Products and Services of Webloyalty.com, Inc.

Webloyalty markets its online membership services to consumers following the completion of a purchase transaction at Webloyalty's co-marketing partner's web site. Webloyalty's services include discounts on travel services, shopping, dining, attraction, and protection services.

Consumers who accept Webloyalty's offer by providing their email addresses twice and by clicking a "yes" button as an electronic signature, agree to monthly or quarterly charges for memberships until such time as the consumers choose to cancel.

Certain offers provide that consumers may try the service free of charge for a period of time. The company communicates with its customers primarily via electronic mail, and it provides frequent updates to its members regarding the benefits available in their chosen service(s).

Business Management and Personnel

Additional company management and personnel include:

Mr. Adam Magrath - Customer Service, Legal Liason

Additional Locations and Phone Numbers

Customer Complaint History for Webloyalty.com, Inc.

According to the company, consumers may cancel their memberships via telephone, electronic mail, facsimile or via the service websites. Consumers may find lists of such websites and 800 numbers in this report. The company maintains it has a "no re-sell" policy.

Consumers who do not get their complaints resolved directly with the company may file a complaint with BBB by completing an online form at www.bbb.org, or by sending a letter to BBB at 94 South Turnpike Road, Wallingford, Connecticut 06492.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 2244 complaints about Webloyalty.com, Inc. in the last 36 months, our standard reporting period. Of the total of 2244 complaints closed in 36 months, 1069 were closed in the last year.

Government Actions

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

Industry Tips

Buying Clubs

BBB suggests that if you are considering membership in a buying club, first compare the prices and services of the club to retail stores and other such services. Consider the amount of merchandise you would have to buy at the club's discounted prices to make up for the cost of the membership. Understand the policies of the organization with regard to the following: how you order merchandise, methods of payment, finance charges, delivery and service charges, refunds and exchanges and warranty rights.

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with Webloyalty.com, Inc., please let them know that you contacted BBB for a BBB Reliability Report.

ID: 77000102
Report as of November 22, 2009 13:37
Copyright^© 2009 Better Business Bureau