BBB Business Review
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BBB Accredited Business since
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Just Buttons, LLC offers the custom design and production of pin-back buttons.
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A BBB Accredited Business since
BBB has determined that Just Buttons, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Just Buttons, LLC include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Kelly Leonard, Owner Timothy Leonard
Buttons - Advertising Promotional Products - Wearable Internet Shopping Other Services Related to Advertising (NAICS: 541890)
Refund and Exchange PolicyDue to the nature of custom buttons all orders are non-refundable/returnable. However, if an error has been made by Just Buttons we will re-run your order at no charge. It is important that you open and check your order as soon as it is received.
Just Buttons will not re-run orders due to customer errors this includes, but is not limited to, typos, spelling errors, incorrect file submission in accordance with our graphic guidelines ie pixelated files, small/blurry type, duplicate orders, misunderstandings of turnaround time stated on justbuttons.org, slight color variances within four color (CMYK) standards, disregard for bleed and die cut areas within stated limits available in our graphic guidelines, and undeliverable packages.
Other errors that customers are responsible for include blank submissions, borders, incorrect image orientation, crop marks, hard to read text (extra small fonts/display fonts), missing fonts and images, missing logos, mini images, images that are not full bleed, colors that are out of gamut, designs that are outside of our stated safe zone and pixelated files, files that are flattened with the guidelines still visible.
Alternate Business NamesJust Buttons LLC
Products & Services
Just Buttons manufactures high quality custom printed pinback buttons in nine sizes and three shapes in Branford, CT. All parts, machines, and labor are 100% American!