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BBB Business Review

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BBB Accredited Business since

All Star Software Systems, LLC

Phone: (860) 613-1500 Fax: (860) 613-0519 View Additional Phone Numbers 440 Smith St  Middletown Business Park, Middletown, CT 06457 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


All Star Software Systems, LLC offers systems integration, specializing in business process automation.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that All Star Software Systems, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for All Star Software Systems, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on All Star Software Systems, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 16, 2005 Business started: 09/04/2002 in CT Business started locally: 09/04/2002 Business incorporated 09/04/2002 in CT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Paul Pitts, Vice President of Operations & Technology/Member Mr. Paul Johndrow, Vice President of Sales & Marketing/Member
Contact Information
Principal: Mr. Paul Pitts, Vice President of Operations & Technology/Member
Business Category

Business Processing Optimization Computers Hardware, Software & Services Systems & Software Testing Computer Business Services Data Systems - Consultants & Designers Computer Facilities Management Services (NAICS: 541513)

Products & Services

All Star Software Systems, LLC sells the following brand(s): Brainware, CloudTrade, Crawford Technologies, Fujitsu, Fujitsu, HP Autonomy, Hyland Onbase, Kodak, Kodak, Kofax, Kofax, OnBase by Hyland, Palette, Palette , Payment Works, ReadSoft


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.