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      Country
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          Find a Location

          Akademos, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Akademos, Inc.

              200 Connecticut Ave Ste 2B Norwalk, CT 06854-1907

              BBB Accredited Business
            • Akademos, Inc.

              2711 West Ash Street Columbia, MO 65203

            Business ProfileforAkademos, Inc.

            New Books
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            11 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/30/2002

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Akademos, Inc. offers online provider of college textbooks, educational materials and resources. Operates online college book stores.

            Business Details

            This is a multi-location business.

            Find a Location

            Akademos, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Akademos, Inc.

                200 Connecticut Ave Ste 2B Norwalk, CT 06854-1907

                BBB Accredited Business
              • Akademos, Inc.

                2711 West Ash Street Columbia, MO 65203

              BBB File Opened:
              7/2/2002
              Years in Business:
              24
              Business Started:
              4/1/1999
              Business Incorporated:
              5/16/2002
              Accredited Since:
              6/30/2002
              Type of Entity:
              Corporation
              Alternate Business Name
              • www.akademos.com
              • textbookx.com
              Business Management
              • Mr. Ben Plunkett, Manager
              • Mr. Raj Kaji, CEO
              • Mr. Brad Collins, Member
              Contact Information

              Principal

              • Mr. Ben Plunkett, Manager

              Customer Contact

              • Mr. Brad Collins, Member
              Additional Contact Information

              Fax Numbers

              • (203) 866-0199
                Primary Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Customer Complaints

              11 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/19/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Hello, on Friday January the 12th I made a purchase in the amount of $196.28 to T************ my University’s affiliated online bookstore. The order number ID is:*******. The item that was purchased was ******* ****** *** ********** as according to the TextbookX website this was what was required for my course. After reviewing my professors’ instructions though I found that this was not the correct content for my course. I immediately requested for a cancellation/return not even a hour later on the same day January 12th. I then proceeded to purchase the correct course content from the Testout website itself. Therefore I would like a full refund for what I purchased on TextbookX.com as they provided the wrong content and I quickly requested a return/cancellation of the order. After submitting my request on the 12th I received a response back from customer support on Monday the 15th notifying me that they submitted a request to the publisher and that I would receive a resolution regarding my refund status on Wednesday the 17th. It is now January 19th an entire week after the initial request and 48 hours after I was suppose to receive and update regarding a refund. I will be attaching details of the purchase as well as email correspondence.
              Read More

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Croccifixio M

              02/14/2024

              Will not honor the spenindg of ** vouchers, they are attempting to keep all of it without allowing me to spend it. They will pass the buck on accountability in any way possible, to include giving me a phone number to call for resolution THAT WAS THE SAME NUMBER I HAD JUST CALLED THEM AT. They were given $1,100 by the VA for my books and supplies and they will not let me purchase any item on their website whatsoever. Their customer service line says to talk to financial aid but there is nothing more financial aid can do when the voucher has already been issued to them and they have credited it to the account. I have been given four different answers on four different phone calls, so I take this as another sign that they are not being truthful.

              Local BBB

              BBB Serving Connecticut

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