BBB Accredited Business since

Nicos Foreign Car Repairs, Inc.

Phone: (203) 323-4500 Fax: (203) 353-0511 1285 High Ridge Rd, Stamford, CT 06903 http://www.nicosforeigncar.com


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Description

Nicos Foreign Car Repairs, Inc. offers automotive repair services, including brakes, transmissions, engine, steering, air conditioning, and tune-ups.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Nicos Foreign Car Repairs, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Nicos Foreign Car Repairs, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Nicos Foreign Car Repairs, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 23, 1996 Business started: 01/01/1985 in CT Business incorporated 12/06/1984 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Motor Vehicle, State of CT Dept. of
60 State St, Wethersfield CT 06109
http://www.ct.gov/dmv
Phone Number: (860) 263-5055
mail@dmvct.org

Type of Entity

Corporation

Business Management
Mr. Nicos Paraskevas, Owner Ms. Christine Paraskevas, Secretary
Contact Information
Principal: Mr. Nicos Paraskevas, Owner
Business Category

Auto Repairing - Foreign Auto Repair - Steering & Suspension Auto Repair - Tune-Up Auto Repair - Power Steering Auto Repair - Maintenance Brake Service Consultants - Auto Repair Carburetors Engines - Fuel Injection Service & Parts Engines - Rebuild & Exchange Radiators - Automotive Transmissions - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Services - Oil & Lube Auto Air Conditioning Auto Body Repair & Painting Auto Repair & Service General Automotive Repair (NAICS: 811111)


Additional Locations

  • 1285 High Ridge Rd

    Stamford, CT 06903 (203) 323-4500

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

6/1/2015 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: The owner quoted replacing the rear shock at $400. I said that's too steep so he called their part supplier, $60 per shock, total quote $280. This seems reasonable at $90hr/labor. I left the car, picked it up a couple of hours later and the invoice was $420. The owner was no longer there, the guy running the shop called him and said the quote was a mistake and too cheap. Eventually paid $350 otherwise they wouldn't give the car back. Should have paid attention to the online reviews.

Desired Settlement: I want a refund for the difference between the $350 they charged and the $280 they quoted.

Business Response:

Complaint Information:

complain was submitted on 4/11/2015 12:11:54 pm customer bring the car had check engine light , we dignoise it twice and we did not cdharge him for that we told him that what he need part we replace it and we show him part and we told him to drive it if anything happned come back we warranty

Consumer Response:  
Complaint: ********

I am rejecting this response because:

This response has nothing to do with the problem I reported, being that the quote for service given was not honored.

Sincerely,

***** **********


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Nicos Foreign Car Repairs, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)