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BBB Business Review

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BBB Accredited Business since

Mitchell-Schuster Imports, Inc.

Phone: (860) 426-0147 Fax: (860) 426-0784 226 Pratt St, Southington, CT 06489 http://www.mitchellschusterimports.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Mitchell-Schuster Imports, Inc. offers domestic and import automotive, light truck, motorcycle, quads, jet skis, trailers, mowers, snow blowers repair and maintenance, towing services and used car sales.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mitchell-Schuster Imports, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Mitchell-Schuster Imports, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Mitchell-Schuster Imports, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 01, 2003 Business started: 01/01/1980 Business started locally: 01/01/1980 Business incorporated 11/25/1981 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Motor Vehicle, State of CT Dept. of
60 State St, Wethersfield CT 06109
www.ct.gov/dmv
Phone Number: (860) 263-5055
mail@dmvct.org

Type of Entity

Corporation

Business Management
Mr. Douglas R. Mitchell Sr., President Mr. Edward B. Novak Jr., Vice President
Contact Information
Principal: Mr. Douglas R. Mitchell Sr., President
Business Category

Auto Repair & Service Towing - Automotive Truck Repair & Service Auto Services Motorcycles - Repairing & Service Trailers - Repair & Service Auto Body Repair & Painting General Automotive Repair (NAICS: 811111)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.