BBB Business Review

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This business is not BBB accredited.

International Auto Service Center

Phone: (860) 953-1675 Fax: (860) 953-6999 View Additional Phone Numbers 16 South St, West Hartford, CT 06110 http://www.iascenter.com


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Description

International Auto Service Center provides automotive repair, as well as preventive maintenance.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for International Auto Service Center include:

  • Failure to respond to 3 complaint(s) filed against business

Factors that raised the rating for International Auto Service Center include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 6
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

0 Customer Reviews on International Auto Service Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 15, 2003 Business started: 08/25/1977 Business started locally: 08/25/1977 Business incorporated 08/25/1977 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Motor Vehicle, State of CT Dept. of
60 State St, Wethersfield CT 06109
http://www.ct.gov/dmv
Phone Number: (860) 263-5055
mail@dmvct.org

Type of Entity

Corporation

Business Management
Mr. Pietro Aniello, President Mr. Anthony Aniello, Vice President Mrs. Theresa Aniello, Comptroller
Contact Information
Customer Contact: Mr. Anthony Aniello, Vice President
Principal: Mr. Pietro Aniello, President
Business Category

Auto Repair & Service Auto Repair - Shocks Auto Repair - Tune-Up Brake Service Brake Shoe Bonding & Exchanging Engines - Fuel Injection Service & Parts Mufflers & Exhaust Systems Radiators - Automotive Transmissions - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Services - Oil & Lube Four Wheel Drive Vehicles - Repair & Service Starters - Engine Brake Fluids Tire Dealers Auto Air Conditioning Alternators & Generators - Auto Repair General Automotive Repair (NAICS: 811111)

Alternate Business Names
AP Auto Electric International Auto Radiator, Inc. International Towing & Recovery
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.