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BBB Accredited Business since

Complete Lube & Auto Repair

Phone: (203) 466-2600 Fax: (203) 466-2607 187 Saltonstall Pkwy, East Haven, CT 06512 http://www.completeluberepair.com


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Description

Complete Lube & Auto Repair offers auto services and repair, including oil changes, heating and air conditioning, wheel balancing, shocks and struts, brake repair and service, as well as transmission maintenance. They also offer power steering, fuel injection, and exhaust services, alignments, and annual inspections for all makes and model, foreign and domestic.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Complete Lube & Auto Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Complete Lube & Auto Repair include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Complete Lube & Auto Repair
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 07, 2008 Business started: 01/04/2002 Business started locally: 01/04/2002 Business incorporated 01/04/2002 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Motor Vehicle, State of CT Dept. of
60 State St, Wethersfield CT 06109
www.ct.gov/dmv
Phone Number: (860) 263-5055
mail@dmvct.org

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Nicholas S. Torello Jr., Manager Mr. Michael Palumbo, Service Manager Ms. Sherry Torello, Office Manager
Contact Information
Principal: Mr. Nicholas S. Torello Jr., Manager
Business Category

Auto Repair & Service - Equipment & Supplies Battery Charging Equipment Tire Dealers Auto Air Conditioning Auto Diagnostic Service Auto - Emissions Testing Auto Repair - Shocks Brake Service Lubricating Service - Automotive Tire Retread & Repair Towing - Automotive Transmissions - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Services Auto Services - Oil & Lube Service Establishment Equipment and Supplies Merchant Wholesalers (NAICS: 423850)

Alternate Business Names
NST Repair, LLC
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.