BBB Business Review

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This business is not BBB accredited.

Star Auto Sales

Phone: (203) 630-2926 Fax: (203) 630-2936 View Additional Phone Numbers 333 S Broad St, Meriden, CT 06450 View Additional Email Addresses http://www.ctstarauto.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Star Auto Sales offers sale of pre-owned vehicles, along with auto repair service, towing, tires and auto detailing.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Star Auto Sales include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Star Auto Sales
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: November 04, 2009 Business started: 07/01/2009 Business started locally: 07/01/2009 Business incorporated 03/16/2006 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Motor Vehicle, State of CT Dept. of
60 State St, Wethersfield CT 06109
http://www.ct.gov/dmv
Phone Number: (860) 263-5055
mail@dmvct.org

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Janine Brancale, Marketing Director Mr. Derek Jones, General Manager
Contact Information
Principal: Ms. Janine Brancale, Marketing Director
Business Category

Auto Dealers - Used Cars Auto Electric Equipment Tire Dealers Alternators & Generators - Auto Repair Auto Detailing Auto Diagnostic Service Auto Repair & Service Auto Repair - Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Power Steering Auto Repair - Maintenance Brake Service Mufflers & Exhaust Systems Tire Repair Towing - Automotive Auto Services - Oil & Lube Used Car Dealers (NAICS: 441120)

Industry Tips
Car repair
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.