BBB Business Review

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This business is not BBB accredited.

Candlewood Valley Motors, LLC

Phone: (860) 354-2277 Fax: (860) 354-0585 514 Danbury Rd, New Milford, CT 06776 http://candlewoodvalleymotors.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Candlewood Valley Motors, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Candlewood Valley Motors, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 04, 2012 Business started: 11/21/2007 in CT Business incorporated 11/21/2007 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Motor Vehicle, State of CT Dept. of
60 State St, Wethersfield CT 06109
www.ct.gov/dmv
Phone Number: (860) 263-5055
mail@dmvct.org

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Michael C. Vochis, Manager Ms. Roberta Doles, Controller Ms. Rhonda Michalek, Sales and Service Mrs. Stella Vochis, Owner
Contact Information
Customer Contact: Ms. Roberta Doles, Controller
Principal: Mr. Michael C. Vochis, Manager
Business Category

Auto Dealers - Used Cars Auto Air Conditioning Alternators & Generators - Auto Repair Auto Diagnostic Service Auto Repair & Service Auto Headlight Restoration Auto - Emissions Testing Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Maintenance Auto - Fleet Maintenance Auto - Fleet Service Consultants - Auto Repair Truck Repair & Service Auto Services Auto Services - Oil & Lube Used Car Dealers (NAICS: 441120)

Method(s) of Payment
MC/VISA/AMEX/DISCOVER
Industry Tips
Car repair
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.