This business is not BBB accredited.
Phone: (860) 623-3973 Fax: (860) 903-1186 View Additional Phone Numbers 263 Main St, East Windsor, CT 06088 ! There is an alert on American Auto Wholesalers LLC !
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American Auto Wholesalers LLC offers the sales and service of used cars.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Howard Horowitz, Owner Mr. Steven Peloquin, Internet Manager Ms. Lisa Viviano, Office Manager
Auto Dealers - Used Cars Auto Detailing Auto Repair & Service Wholesalers & Distributors New Car Dealers (NAICS: 441110)
Industry TipsCar repair
THIS LOCATION IS NOT BBB ACCREDITED
263 Main St
East Windsor, CT 06088 (860) 623-3973 (860) 903-1465 Directions
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Additional Phone Numbers
- (860) 903-1465(Phone)
According to information in BBB files, this business is no longer in business.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Star Rating scale
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Read Complaint Details
Complaint: On 12/28/12 I purchased a 2005 ***** ********** *** Vin# ***************** from Sales Manager ***** ***** at American Auto Wholesalers LLC. As I had poor credit I was given an option of only 2 vehicles that they would provide financing for, this one or an older ***** *******. I chose the ***** as I didn't want a mini van. The Sales Manager told me that the finance company, ****** **********, would only finance me if I purchased a 24 month or 24000 miles warranty at a cost of $1730 which would be included in the financing. I was desperate to purchase a vehicle for work and I had no reason to believe any different because of my credit situation. When I picked the vehicle up several days later as it needed some work performing that was required for safety reasons I found out that ***** ***** no longer worked for them and I took delivery of the vehicle. It wasn't until much later when I was talking to the finance company I found out that they never required me to take out the warranty as a requirement of me being offered the financing. I contacted them via email through the address ***************** to point out I had been lied to at the time I was sold the vehicle and asked for them to fix this and have never heard back from them. The finance company would not help either because they obviously rely on dealerships presenting high interest financing offers to them so they make a lot of money out of their customers.
Desired Settlement: I would like this to either be issued to me including the financing charges for this warranty which was charged at 17.9%apr or they repay the finance company so the amount I owe is reduced accordingly.
|12/28/2012||Problems with Product/Service|
|10/9/2012||Problems with Product/Service|