Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

A-1 Auto Sale, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforA-1 Auto Sale, LLC

    Used Car Dealers
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 06/05/2023 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    A-1 Auto Sale, LLC is a full service used car dealer.

    Business Details

    Location of This Business
    142 S Main St, East Windsor, CT 06088-7903
    BBB File Opened:
    8/27/2015
    Years in Business:
    9
    Business Started:
    6/23/2014
    Business Incorporated:
    6/23/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Melissa Liu, Owner
    • Mr. Luis Munoz, Manager
    • Mr. Ken Chang, Sales Manager
    • Mr. Mohammad Javad, Owner
    Contact Information

    Principal

    • Ms. Melissa Liu, Owner

    Customer Contact

    • Mr. Luis Munoz, Manager
    • Mr. Ken Chang, Sales Manager
    • Mr. Mohammad Javad, Owner
    Additional Contact Information

    Fax Numbers

    • (860) 654-1820
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/12/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    After picking up my car from the dealer the muffler still make noise that they said they will fix, my engine light came on couple days after, then my brake stop working couple days after and the abs, slip,vdc off light came on for emergency braking . Couple time I can to get the problem fix, they said they call me and call me back when the part come been 7 days
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Eboni H

    1 star

    11/09/2023

    Purchased a car for 12k with warranty…the engine seized within 3 1/2 months…I went to the warranty they said they would not fix it because the oil was low…which I had no idea because the oil light was defective unbeknownst to me and there was no sticker stating when the next oil change was due..the company assured me that there was a oil change down before I purchased the car. This has to be a complete lie because the oil was extremely low and the car is not leaking. I took the vehicle to Hyundai to break down the engine they said that the engine seized due to a tarnished engine and there is no way the car would have seized from just me driving 3k miles…and I would like to reiterate that I only had this car for less than 4 months. I reached back out to the A1 auto to see if they would fix the engine for me after finding out this information and they now continue to dodge me…my mechanic is quoting me over 5k to fix the engine. This vehicle was defective before I purchased it. I purchased it under fraudulent pretenses and this company really needs to be shut down.

    Local BBB

    BBB Serving Connecticut

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.