Business ProfileforWallingford Buick-GMC

On 8/10/22 I purchased a 2015 ***** ********* **** for $27,774. At the same time I purchased a Bumper-to-Bumper warranty which was explained to me to cover EVERYTHING for an additional $2188. The warranty was for 2 years or 24,000 miles. On 11/16/23 I had an appointment with dealership to drop my truck off to check for issues I was having with it shifting. I was within my timeline and mileage. On 12/19/23 I was told the truck needed a transmission and the warranty company was denying the claim (********* ********** ******** ###-###-####). On 12/20 after speaking to Nick T***** I was told he would reach out to warranty and see if he could get them to reconsider. On 12/30 service manager Sam called stating the dealership would cancel my warranty and split the difference of the repair which would be $3600/each. I told them I would not accept the deal as I paid for a Bumper to Bumper Warranty and that it is covered. They have had my truck since mid november with no resolution and I have no vehicle. The dealership sold me the warranty and pushed me on it saying bumper to bumper everything for the first 2 years is covered and now wont stand behind it.