BBB Accredited Business since
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Import Motors of Old Saybrook, LLC specializes in sales and service for new and used automobiles.
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A BBB Accredited Business since
BBB has determined that Import Motors of Old Saybrook, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Import Motors of Old Saybrook, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 9 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Fran Drake, General Sales Manager Mr. Landon Sock, Owner
Auto Dealers - New Cars Auto Dealers - Used Cars Auto Dealers - Online Auto Parts & Supplies - New Brake Fluids Brake Service Equipment Tire Additives & Sealants Tire Dealers Auto Customizing Auto Accessories Auto Detailing Auto Diagnostic Service Auto Repair & Service Auto Repair & Service - Airbags Auto Repairing - Foreign Auto Repair - Suspension Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Power Steering Auto Repair - Maintenance Auto Upholstery Cleaning Auto Warranty Processing Service Auto Warranty Service Auto Warranty Plans Brake Service Car Wash & Polish Engines - Fuel Injection Service & Parts Engines - Fuel Conversion Engines - Gasoline Tire Repair Transmissions - Automobile Truck Washing & Cleaning Auto Service - Window Tinting Auto Services - Oil & Lube Auto Lube & Oil - Mobile Auto Parts & Supplies - Used Auto Parts & Supplies - Wholesale & Manufacturers Engines - Supplies, Equipment & Parts Tire Changing Equipment Auto Registration Four Wheel Drive Vehicles - Repair & Service Engines - Gas Auto Alarms & Security Systems New Car Dealers (NAICS: 441110)
Hours of Operation
|M||:||9:00 AM - 8:00 PM|
|T||:||9:00 AM - 8:00 PM|
|W||:||9:00 AM - 8:00 PM|
|Th||:||9:00 AM - 8:00 PM|
|F||:||9:00 AM - 6:00 PM|
|S||:||9:00 AM - 5:00 PM|
|Su||:||11:00 AM - 4:00 PM|
|Sales||:||9:00 AM - 8:00 PM|
|Parts||:||8:00 AM - 5:00 PM|
|Service||:||8:00 AM - 5:00 PM|
|Sales- Mon.Tues. Wed. Thurs. 9am-8pm Sales-Friday 9am -6pm; Sat. 9am -5pm; Last Sunday of the month 11am -4pm Service & Parts Mon.Wed. Thurs. & Fri. 8am-5pm Tues. 8am-7pm; Sat. 8am-1pm Closed Sundays|