Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

P. C. Richard & Son Connecticut LLC

Additional Locations

Phone: (631) 777-4114 Fax: (631) 777-4109 View Additional Phone Numbers 110 Federal Rd, Danbury, CT 06811

Click for BBB Rating on P. C. Richard & Son Connecticut LLC

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers appliance and electronics - retail.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that P. C. Richard & Son Connecticut LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for P. C. Richard & Son Connecticut LLC. BBB of New York has the full report as that BBB handles all complaints for P. C. Richard & Son Connecticut LLC.

Additional Information

BBB file opened: February 09, 2010 Business started: 01/01/1909 Business started locally: 01/01/1909 Business incorporated 05/15/2012 in NY
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Gregg Richard, President & CEO Mr. Rick Gioia, Director of Customer Service Mr. Joe Russo, Customer Service Contact
Contact Information
Customer Contact: Mr. Rick Gioia, Director of Customer Service
Principal: Mr. Gregg Richard, President & CEO
Business Category

Appliances - Major - Dealers Audio-Visual Equipment - Dealers Computers - Dealers Electronic Equipment & Supplies - Dealers Photographic Equipment & Supplies - Retail Television & Radio - Dealers Appliances - Installation Household Appliance Stores (NAICS: 443141)

Alternate Business Names
P.C. Richard & Son

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.