Business ProfileforAitoro Appliance & Electronics

As per Aitoro Bill for Install # ****** dated 05/10/23 (copy attached) I paid Aitoro Appliances $319.05 for labor to "completely install" my ****** * ****** (2) Drawer Dishwasher & custom trim panels. Aitoro billed my **** card $319.05 and scheduled the install for 05/25/23. Installer arrived on 05/25/23. Before he left I mentioned D/W drawer was not closing properly (i.e.,drawer was hitting the side of the adjacent cabinet.) Installer refused to make adjustments, resorting instead to physically pushing the open D/W drawer laterally using the force of his body weight, (which may have caused unforeseen damage to the D/W). Furthermore, as Aitoro’s installer did not have proper tools on hand to cut and fit the toe kick onto D/W, installation was not completed. Furthermore, installer coerced me to sign-off on the installation before completion by assuring me he would return & complete D/W install. Installer never returned to complete the install. On 07/13/23 & again on 07/24/23 I notified Aitoro by phone & email that D/W was hitting the side of the cabinet and, as installer failed to install toe kick, installation was neither "complete" or "proper". Aitoro did not respond to any of my telephone calls or emails. On 07/25/23 I called/emailed Mfr. (****** * ******* informing them of their dealer Aitoro's incomplete / improper install, who then contacted Aitoro on my behalf. Aitoro scheduled a remedial installation for 08/15/22 @ 11AM. No one arrived at the scheduled time. Day of install I called Aitoro and they confirmed I was on their schedule. I waited all day for installer to arrive. No one did. Nor did Aitoro advise me of change of schedule. I have not heard from Aitoro since! To the extent Aitoro was paid in full $319.05 in advance to "completely install" my D/W, and Aitoro failed to completely or properly install my D/W, I request my **** account be credited in full in the amount of $319.05 without further delay.