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BBB Accredited Business since

Pinpoint Promotions

Phone: (203) 301-4273 Fax: (203) 301-4277 53 Hancock St, Stratford, CT 06615

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Driven by creativity and fueled by really strong coffee, we’re a dynamic group of marketing professionals with some serious skills who help our clients create remarkable. From strategic rebranding to the design and development of national brand activations, Pinpoint is a full-service creative marketing company with some pretty sweet in-house production capabilities.

We help brands get noticed and don’t mind getting our hands dirty in the process. By tapping into our expertise in creative, production, strategy, and technology, we’re able to help companies and their brands grow. We guide the process to improve their messaging, image, and relevance to stay attractive in the marketplace.

Our approach to business is positioned around people and processes, not products and profits. We believe that success is about getting the right people together to create imaginative ideas that help brands grow and create a stronger connection with their audiences. 

Let’s Create Remarkable.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Pinpoint Promotions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Pinpoint Promotions include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Pinpoint Promotions
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: October 31, 2008 Business started: 07/20/2007 in CT Business started locally: 07/21/2008 Business incorporated 07/20/2007 in CT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Steve Gentile, Managing Partner Mr. TJ Andrews, Managing Partner
Contact Information
Principal: Mr. Steve Gentile, Managing Partner
Business Category

Advertising Agencies & Counselors Graphic Designers Mailing Lists Mailing Services Marketing Consultants Marketing Programs & Services Package Design & Development Sales Promotion Service Promotional Products - Non-Wearable Promotional Products Stationery - Wholesale & Manufacturers Display Designers & Producers Embroidery Letters - Sign Printers Image & Graphics Printing Printers - Business Forms Screen Printing Signs Flags & Banners Advertising Agencies (NAICS: 541810)

Alternate Business Names
Cloud 9 Promotions (formerly) Pinpoint Promotions & Printing, LLC
Products & Services

Pinpoint Promotions & Printing is an electric group of marketing professionals. Through the integration of traditional printing & marketing strategies, blended with the latest technology, we help our clients to effectively convey their message.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.