BBB Business Review

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This business is not BBB accredited.

Premium 1 Financial

Phone: (800) 221-8513 Fax: (888) 210-9765 51 Morgan Street, Hartford, CT 06120 http://WWW.PREMIUM1FINANCIAL.COM

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This operation claims to provide personal loans.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Premium 1 Financial include:

  • BBB concerns with the industry in which this business operates

Factors that raised the rating for Premium 1 Financial include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

Consumers complained to BBB that this operation promised personal loans and required consumers to pay upfront fees through Western Union prior to receiving the loans. Consumers who paid the fees reported to BBB that they have not received the loans.

BBB processed complaints to the Hartford, Connecticut address being used by this operation; however, the compliants were returned by the U.S. Post Office marked, "Return to sender, attempted-not known, unable to forward."

Consumer with complaints may wish to contact:

Department of Consumer Protection
165 Capitol Avenue
Hartford, CT 06106 860-713-6125

Ct Department of Banking
260 Constitution Plaza
Hartford, CT 0610

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Premium 1 Financial
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 19, 2009
Business Management
Mr. Mark Baker Mr. Shields, Account Manager
Contact Information
Principal: Mr. Mark Baker
Customer Contact: Mr. Shields, Account Manager
Business Category

Advance Fee Loan Brokers


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.