BBB Business Review

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This business is not BBB accredited.

Innopath Services

Phone: (888) 634-5638 View Additional Phone Numbers 142 Ridgefield Road, Wilton, CT 06897

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According to information in BBB files, Innopath Services contacts consumers via telephone or email, claiming it provides personal and business loans. The company then faxes consumers loan agreements, requesting consumers pay up-front fees for collateral consisting of the first six months' which must be wired through MoneyGram to addresses in Canada. When consumers pay the up-front fee, they are asked to pay an additional up-front fee to secure the loan.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Innopath Services include:

  • BBB concerns with the industry in which this business operates

Factors that raised the rating for Innopath Services include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

Since August 2008, BBB received numerous inquiries and complaints from consumers across the country who report that this purported personal and business loan operation is charging substantial up-front fees and requesting that those fees be wired to Canada. Consumers also report that they have not received the promised loans.

BBB processed complaints to the Connecticut address consumers provided as the company's place of business. BBB received back from the U.S. Post Office all complaints marked "return to sender, not deliverable as addresses, unable to forward.

BBB has been informed by the State of Connecticut Department of Banking that it is illegal in the State of Connecticut to charge up-front fees for loans.

If you have an inquiry or a complaint against this firm, we suggest that you contact the State of Connecticut Department of Banking directly by writing to 260 Constitution Plaza, Hartford, Connecticut, 06103-1800 or by calling (860) 240-8299.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Innopath Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 11, 2008
Business Management
Mr. Norman J. Tucker Mr. Todd Heinrich, Loan Consultant Mr. Dennie McEwen
Contact Information
Principal: Mr. Norman J. Tucker
Business Category

Advance Fee Loan Brokers

Alternate Business Names
Amstar Solutions Innovative Loan Solutions
Additional Information

The fax number, 207-433-1146, being used by Innopath Services is the same fax number used by Amstar Solutions, which operated an idential loan scam using a bogus address in New Jersey.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.