BBB Accredited Business since

Ridley-Lowell Business & Technical Institute, Inc.

Additional Locations

Phone: (860) 443-7441 Fax: (860) 442-3096 470 Bank St, New London, CT 06320 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Ridley-Lowell Business & Technical Institute, Inc. dba Ridley-Lowell School of Business offers higher education; diploma and certificate training programs.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ridley-Lowell Business & Technical Institute, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ridley-Lowell Business & Technical Institute, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ridley-Lowell Business & Technical Institute, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 15, 2002 Business started: 07/01/1976 Business started locally: 07/01/1976 Business incorporated 03/07/1977 in CT
Type of Entity


Business Management
Ms. Carol Cournoyer, Director Mr. Wilfred Terry Weymouth, Owner Ms. Tara Houle, Director Ms. Andrea Weymouth
Contact Information
Principal: Ms. Carol Cournoyer, Director
Customer Contact: Ms. Tara Houle, Director
Principal: Mr. Wilfred Terry Weymouth, Owner
Business Category

Schools - Business & Vocational Adult & Continuing Education Schools - Academic - Colleges & Universities Other Technical and Trade Schools (NAICS: 611519)

Alternate Business Names
Ridley-Lowell School of Business

Additional Locations

  • 44 Shelter Rock Rd

    Danbury, CT 06810 (203) 797-0551

  • 470 Bank St

    New London, CT 06320 (860) 443-7441


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

10/9/2014 Problems with Product/Service | Complaint Details Unavailable
8/29/2013 Problems with Product/Service