Business ProfileforPorter and Chester Institute

 Do not waste your time! This school is a scam run by crooks. They are very adamant on receiving all payments for the program but do not follow up with anything they promise. We had an instructor quit on us at the end of our program because he felt we were not getting the proper education from the given courses. The school always lacked supplies. Most of the homeworks had incorrect answers marked as right, and have apparently been like that for the past five years. The teachers and Mr o brien never return calls or emails unless it has to do with them receiving money. I will be going to talk to lawyer and news 12 ct to let them know that this program needs to be shut down. I have documentation of how terrible the school is and have two classes of students signing petitions against the program for a full refund. This program charges 30,000 dollars for free YouTube channel, a bunch of tools, an iPad, the books and the osha 30 course. BIGGEST SCAM OF MY LIFE!!

The Porter and Chester Institute would like to respond to the aforementioned customer review. This student enrolled in our Electrician program in Oct 2020 at our Stratford campus. The student attended for the 12-month duration of the program. Please find below our rebuttal to all the following: “They are very adamant on receiving all payments for the program but do not follow up with anything they promise”. The school provided multiple opportunities for the student to work with our financial aid department to resolve any financing issues or discrepancies. However, the student failed to provide the required documentation after the schools repeated request for information and documentation; which resulted the student owing a substantial unpaid balance. “We had an instructor quit on us at the end of our program because he felt we were not getting the proper education from the given course’s”. While we are not at liberty to discuss the instructor/faculty staffing attrition. the instructor who had taught during this students training had been with the school for several years and has in fact returned to the school to resume teaching the Electrical program. “The school always lacked supplies”. The school maintains consumable supplies for all of our programs. This is a regulatory requirement by state and federal approving agencies to ensure institutions have adequate equipment and supplies to provide the hands-on trainings received in labs. “Most of the homework’s had incorrect answers marked as right, and have apparently been like that for the past five years”. While there is no evidence of this. All programs offered undergo constant review by our curriculum committees to ensure that all course content is kept to the highest standards. “The teachers and Mr o brien never return calls or emails unless it has to do with them receiving money”. Both the instructor and the Director of Education were both available daily on the campus. In addition neither the instructor or Director of Education have any recollection of the student voicing any concerns verbally or written during his time as a student nor does the Director of Education have any emails from the student during his time as a student. “I will be going to talk to lawyer and news 12 ct to let them know that this program needs to be shut down. I have documentation of how terrible the school is and have two classes of students signing petitions against the program for a full refund.” The school was never contacted by a lawyer or any media outlets regarding the students claims, nor did the student ever provide any documentation he claims to have had. In addition, the school has never received any petitions from the students requesting a refund. In summary this student attended the Electrical program for 12 months. He began the program in Oct 2020 and left in Oct 2021. It’s important to emphasis that in Jan of 2022 this exact review was posted verbatim to a business site in Stratford. Subsequently, after posting a negative review of the school, the claimant applied to return to the program in March of 2022. His application to return was denied due to the large unpaid balance. As always PCI takes these reviews of the institution seriously. PCI continues to strive to provide a quality training programs that prepare individuals with the skills to be successful in their fields; that provide the needed skills vital to our national and local infrastructure and workforce. Respectfully submitted, Porter and Chester Institute