BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Casanova Remodeling Company, LLC offers home improvements, specializing in gutters, roofing, and siding.
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A BBB Accredited Business since
BBB has determined that Casanova Remodeling Company, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Casanova Remodeling Company, LLC include:
- Length of time business has been operating
Factors that raised the rating for Casanova Remodeling Company, LLC include:
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. John Casanova Jr., Managing Member
Remodeling Services Windows - Installation & Service Handyman Services Hardwood Floor Contractors Doors - Cellar/Basement/Bilco Windows & Doors - Installation & Service Windows Fire & Water Damage Restoration Pressure Washing Pressure Washers Wall & Ceiling Texturing Garage Doors & Openers Contractors - Flooring Kitchen & Bath - Design & Remodeling Kitchen Remodeling Kitchen & Bath Design Carpenters Carpet Layers Contractors - Ceiling Basement - Contractors Basement - Finishing Drywall Contractors Floor Laying, Refinishing & Resurfacing Gutters & Downspouts Gutter Cleaning Gutter Leaf Guards Contractors - Gutters Home Improvements Home Improvements - Additions Mason Contractors Painting Contractors Painters - Commercial or Residential Deck - Repair Patio Design Deck Builder Patio, Porch & Deck Enclosures Roofing Contractors Siding Contractors Tile - Ceramic - Contractors & Dealers Basement Waterproofing Basement - Remodeling Bathroom Remodeling Residential Remodelers (NAICS: 236118)
Alternate Business NamesGutter Topper of CT Leaf Terminator of CT Magic Brush Painting
John Casanova, Managing Member of Casanova Remodeling Company, LLC, formerly served as Managing Member of Casanova Enterprizes, LLC of Waterbury, CT. BBB maintains a separate Business Review on Casanova Enterprizes, LLC.
655 Main St
Plymouth, CT 06782 (860) 283-4039 (860) 283-8158 Directions
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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Additional Phone Numbers
- (860) 283-4039(Phone)
- (860) 283-8158(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
|3/12/2014||Problems with Product/Service | Complaint Details Unavailable|
|7/22/2013||Problems with Product/Service|