BBB Accredited Business sinceAdditional Locations
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New England Orthotic and Prosthetic Systems, LLC (NEOPS) is a premier provider of state-of-the-art orthotic and prosthetic patient care products and services in the eastern United States. The partnership was founded by certified orthotists and prosthetists who were dissatisfied with large impersonal corporations where the constant pressures of consolidation and cost containment can hamper effective patient care. In addition, they did not want local patient care decisions to be affected by administrators in some far away corporate headquarters. These professionals wanted to truly make a difference and established a practice based upon their philosophy and management protocol. That philosophy is reflected in the name of our company — New England Orthotic & Prosthetic Systems.
A BBB Accredited Business since
BBB has determined that New England Orthotic and Prosthetic Systems, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for New England Orthotic and Prosthetic Systems, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. David Mahler, CEO
Prosthetic Devices Manufacturers & Producers Orthopedic Appliances Surgical Appliance and Supplies Manufacturing (NAICS: 339113)