BBB Business Review
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Xerox Corporation offers printers, copiers, digital presses and services.
A BBB Accredited Business since
BBB has determined that Xerox Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Xerox Corporation include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 42 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||31|
|Total Closed Complaints||42|
Type of Entity
Business ManagementUrsula M. Burns, Chairman and Chief Executive Officer Lynn Blodgett, President and CEO- Xerox Services Paulette Forte, Admin Interactive Marketing Kathryn A. Mikells, CFO Charlene Stephens, Public Relations Program Manager
Printers - Business Forms Printing Equipment Printing Supplies Computers Hardware, Software & Services Copiers & Copier Supplies Duplicating Machines & Supplies Office Furniture & Equipment Office Supplies Printers Image & Graphics Printing