BBB Accredited Business since
Phone: (860) 289-5431 Fax: (860) 289-2133 340 Tolland St, East Hartford, CT 06108
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Kasden Fuel Company offers heating oil, diesel fuel, kerosene, burner service and installations.
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A BBB Accredited Business since
BBB has determined that The Kasden Fuel Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for The Kasden Fuel Company include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||4|
Additional Complaint Information
Since Kasden Fuel Company's assets only were purchased out of bankruptcy, Star Gas, LP currently doing business as Kasden Fuel Company is not responsible for providing refunds owed by the previous owners.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Business ManagementMr. Michael Matarese, General Manager Ms. Lynn Mathiews-Felici, Administrative/Customer Service Mgr.
Oils - Fuel Heating Equipment & Systems Cleaning & Repair Kerosene Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Heating Contractors Heating & Air Conditioning Fuel - Diesel Gas - Propane Fuel Dealers (NAICS: 454310)
In June 2011, Kasden Fuel Company's assets were purchased out of bankruptcy by Petro, Inc. and is is currently being operated by Star Gas LP, a wholly owned subsidiary of Petro, Inc.