BBB Business Review
BBB Accredited Business since
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Petro, Inc. offers heating oil, burner service, installations, air conditioning sales and service.
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A BBB Accredited Business since
BBB has determined that Petro, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Petro, Inc. include:
- 19 complaints filed against business
Factors that raised the rating for Petro, Inc. include:
- Length of time business has been operating.
- Response to 19 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||19|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMs. Kathie Knepple, Administrative Manager Ms. Debra Daniels, Customer Service Mr. Richard Houston, Customer Service Manager Mr. Michael Matarese, General Manager Ms. Barbara O'Hara Ms. Kim Petrone, Customer Service Supervisor
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